Delivery & Returns


Standard UK Delivery - £2.99

Delivery typically made within 2 working days of dispatch.

Working days are Monday – Friday 

Next Day Delivery (UK only) – £6

Delivery on next working day. Delivery typically made within 1 working day of dispatch.

Working days are Monday – Friday.

International/ EU Delivery - Varies by Territory

Delivery typically made within 1-3 weeks after dispatch.

Items will be declared at their retail value, any customs fees/taxes will be the responsibility of the customer.

Working days are Monday – Friday

If you need your items sooner, please contact us as we may be able to arrange a courier for you.


    We hope you love your new flip flops. If you’re unhappy with them for any reason, please drop us an email at  

    Any unused or faulty items can be returned within 30 days of receipt for a full refund or exchange. To process a return or exchange please follow the instructions included in your parcel.

    If you choose to return your item(s) we aim to process your return within 14 days of receipt, however in exceptionally busy periods (such as during sales) this may take up to 28 days.  


    All returns will be refunded to the form of payment used for the original purchase. The customer is responsible for any shipping charges when sending items back to Ocean Refresh. We do not provide a prepaid label or reimburse shipping costs so as to keep our shoes better priced for everyone. If you have any questions when ordering, please feel free to call our customer service team or drop us an email to